Grid Status

Here are the latest grid status updates from Second Life.

Phone and Chat Support unavailable

Mar 24, 12:57 PDTCompleted - Phone and chat support are available again.Mar 24, 12:03 PDTScheduled - Phone and chat support will be unavailable from 12:00 noon to 1:00 PM PST, March 24th, 2017. Case submissions are still available.

Scheduled Billing Maintenance

Mar 22, 10:57 PDTCompleted - The scheduled maintenance has been completed.Mar 22, 09:04 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 22, 06:51 PDTScheduled - We will be performing scheduled maintenance on our billing system Wednesday, March 22nd beginning at approximately 9:00 AM PDT. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please check this blog for updates.

Scheduled Profile Maintenance

Mar 22, 10:44 PDTCompleted - The scheduled maintenance has been completed.Mar 22, 09:30 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 21, 12:43 PDTScheduled - Beginning at 9:30AM PDT, my.secondlife.com and in-world profiles will be undergoing maintenance. During this time, these services may become temporarily unavailable. Please monitor this blog for additional updates.

Rolling Restarts Main Channel Roll

Mar 21, 07:25 PDTCompleted - Completed: The scheduled maintenance has been completed.Mar 21, 03:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 20, 12:27 PDTScheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, March 21st 2017, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.

Phone and Chat Support Unavailable

Mar 17, 13:02 PDTResolved - Phones and chat are open again.Mar 17, 11:27 PDTInvestigating - Phone and chat support will be unavailable from 12:00 noon to 1:00 PM PDT, March 17th, 2017. Case submissions are still available.

Scheduled Maintenance

Mar 16, 09:00 PDTCompleted - The scheduled maintenance has been completed.Mar 16, 08:45 PDTVerifying - Verification is currently underway for the maintenance items.Mar 16, 08:30 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 14, 14:17 PDTScheduled - We will be performing scheduled maintenance Thursday, March 16th at 8:30AM PDT. While the maintenance is in progress, some residents may experience login issues. Some residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects. Please check back here for updates.

Product Listing Enhancement Billing

Mar 16, 08:58 PDTResolved - All recurring PLE billings are operating normally.Mar 14, 17:58 PDTMonitoring - We have identified an issue where the system was not charging for Product Listing Enhancement (PLE) from March 9 through 14. This issue was investigated and corrected accordingly. The outstanding PLEs have now been billed.In the process of this issue being corrected, the unpaid PLE charges were billed all together on Tuesday, March 14th, 2017. This may appear as duplicate PLE charges when in fact it is the system catching up on the unpaid PLE charges. We will be monitoring the scheduled billings to make sure everything is back to normal.If you find that you have been billed for more than the 5 days' worth of PLEs, please file a support ticket and we will investigate. Thank you!

Rolling Restarts RC Channel Roll

Mar 15, 11:30 PDTCompleted - The rolling restarts have been completed.Mar 15, 07:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 14, 12:23 PDTScheduled - We will be performing rolling maintenance for regions on Magnum, BlueSteel and LeTigre RC server channels beginning at approximately 7:00 AM PDT tomorrow, March 15th. Please refrain from rezzing no-copy objects, and remember to save all builds. For more information about the specific RC server channels, please refer to the links below.http://wiki.secondlife.com/wiki/Beta/BlueSteelhttp://wiki.secondlife.com/wiki/Beta/LeTigrehttp://wiki.secondlife.com/wiki/Beta/Magnum

Community Platform Maintenance

Mar 14, 07:03 PDTResolved - The Knowledge Base is now back online. However, the forums are still a work in progress. For future updates on the Community migration, please monitor the official blog here: https://community.secondlife.com/Mar 8, 17:28 PDTUpdate - We're still banging on things. Our priority is to get the Knowledge Base up as soon as possible, closely followed by Blogs and Forums. As with many other things about Second Life, some of our community needs are unique, and (together with our new vendor ) we're trying to make sure that they are met. We expect that once the site is live, there will be more work to do to get everything in tiptop shape, but want to be sure the big stuff is in good order before releasing this into the wild. Mar 8, 17:28 PDTUpdate - We're still banging on things. Our priority is to get the Knowledge Base up as soon as possible, closely followed by Blogs and Forums. As with many other things about Second Life, some of our community needs are unique, and (together with our new vendor ) we're trying to make sure that they are met. We expect that once the site is live, there will be more work to do to get everything in tiptop shape, but wantMar 6, 11:27 PDTUpdate - We are continuing to work towards finalizing the Community migration. We appreciate everyone's patience during the outage.Mar 2, 14:58 PDTUpdate - As many of you have noticed, the Community migration is taking a bit longer than planned. As you might imagine there's a lot of complexity in the structure; and because we strive to preserve all of the KB, Blogs, Forums, Answers etc as they were, we're being extra careful in verifying everything is in order. Linden Lab is actively engaged with the new provider to get the new site up and running as soon as possible. We know it's a frustrating wait, and appreciate your patience during this disruption.Mar 1, 07:50 PDTInvestigating - We are currently upgrading our forums. Until this is complete, community.secondlife.com remains unavailable. Please continue to monitor this blog for updates as they become available.

Scheduled Maintenance

Mar 13, 18:15 PDTCompleted - The scheduled maintenance has been completed.Mar 13, 17:30 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 13, 13:11 PDTScheduled - We will be performing scheduled maintenance today at 5:30PM PDT. While the maintenance is in progress, some residents may experience login issues. Some residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects. Please check back here for updates.

Phone and Chat Support Unavailable

Mar 10, 12:58 PDTCompleted - Phones and chat are open again.Mar 10, 12:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 10, 11:16 PDTScheduled - Phone and chat support will be unavailable from 12:00 noon to 1:00 PM PST, March 10th, 2017. Case submissions are still available.

Rolling Restarts for Second Life Main Channel

Mar 7, 09:04 PDTResolved - Today's Rolling Restart is complete.Mar 7, 05:24 PDTInvestigating - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Customers Having Trouble Adding A Payment Method To Their Account

Mar 6, 18:41 PDTResolved - This incident has been resolved.Mar 6, 16:54 PDTInvestigating - We are currently investigating this issue.

Phone and Chat Support Unavailable

Mar 3, 12:58 PDTCompleted - Phone and chat support is available again.Mar 3, 11:54 PDTScheduled - Phone and chat support will be unavailable from 12:00 noon to 1:00 PM PST, March 3rd, 2017. Case submissions are still available.

Rolling Restarts RC Channel Roll

Mar 1, 10:59 PDTCompleted - Today's Rolling Restart is complete.Mar 1, 07:03 PDTIn progress - Today's Rolling Restart is now in progress.Feb 28, 13:23 PDTScheduled - We will be performing rolling maintenance for regions on Magnum, BlueSteel and LeTigre RC server channels beginning at approximately 7:00 AM PST tomorrow, March 1st. Please refrain from rezzing no-copy objects, and remember to save all builds. For more information about the specific RC server channels, please refer to the links below. http://wiki.secondlife.com/wiki/Beta/BlueSteel http://wiki.secondlife.com/wiki/Beta/LeTigre http://wiki.secondlife.com/wiki/Beta/Magnum

Unscheduled Maintenance

Feb 28, 13:15 PDTResolved - All services have returned to normal.Feb 28, 11:25 PDTUpdate - Inventory and rezzing has returned to normal, but other services may still be experiencing issues.Feb 28, 10:32 PDTIdentified - We have identified the issue as a problem with one of our service providers. They are actively working to correct the problems. Logins should not be impacted, however the asset system continues to be problematic. Additionally, other services including search.secondlife.com, my.secondlife.com, and more have been impacted as well, and will remain so until the issues have been resolved.We will update this blog with additional information when we have it.Feb 28, 10:01 PDTUpdate - We are experiencing issues with our asset system. During this time, residents attempting to rez objects in-world may experience failures. We will update this blog with additional information when we have it. Please refrain from rezzing objects during this time.Feb 28, 09:57 PDTInvestigating - We are performing an unscheduled maintenance to our login systems. Some residents may have difficulty logging during this time. Please keep an eye on this blog for further details.

Phone and Chat Support Unavailable

Feb 24, 13:00 PDTCompleted - The scheduled maintenance has been completed.Feb 24, 12:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 24, 11:27 PDTScheduled - Phone and chat support will be unavailable from 12:00 noon to 1:00 PM PST, February 24th, 2017. Case submissions are still available.

Scheduled Maintenance

Feb 23, 10:07 PDTCompleted - Today's scheduled maintenance is complete.Feb 23, 09:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 22, 14:42 PDTScheduled - We will be performing scheduled maintenance on Thursday, February 23rd, at 9AM PST. While the maintenance is in progress, some residents may experience login issues. Some residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.

Rolling Restarts on the RC Snack Channel

Feb 22, 15:01 PDTResolved - This incident has been resolved.Feb 22, 14:37 PDTMonitoring - We are currently performing rolling maintenance for regions on Second Life RC Snack Channel. Please refrain from rezzing no-copy objects, and remember to save all builds.

Rolling Restarts RC Channel Roll

Feb 22, 12:22 PDTCompleted - Today's rolling restarts have completed.Feb 22, 07:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 21, 14:29 PDTScheduled - We will be performing rolling maintenance for regions on Magnum, BlueSteel and LeTigre RC server channels beginning at approximately 7:00 AM PST tomorrow, February 22nd. Please refrain from rezzing no-copy objects, and remember to save all builds. For more information about the specific RC server channels, please refer to the links below.http://wiki.secondlife.com/wiki/Beta/BlueSteelhttp://wiki.secondlife.com/wiki/Beta/LeTigrehttp://wiki.secondlife.com/wiki/Beta/Magnum

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  1. The Grid Live » Latest Second Life News December 14th, 2008 4:09 am

    [...] Grid Status [...]

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